This document will outline the reasons for data collection from customers and clients. Additionally, it will outline what data will be collected and how Shorrli will handle the data collected.
Data collected from consultants and customers will mainly be for the following reasons. Data collected to be able to contact the customers or clients (i.e., Email Address, Phone Numbers, etc.). Additionally, Shorrli will collect data to track performance of the consultants (i.e., Number of consultations done, etc) and preferences for the customer (i.e., Area of consultation, number of consultations, etc.). Shorrli has the right to use the data for analytical purposes.
Shorrli has the right to share any information gathered with third parties without any prior notice to the consultant or the customer due to any legal reasons or with third parties that will need the data for services provided to Shorrli. Shorrli will ensure that third parties using the data to sign an NDA to not share any data publicly. An exception might be made for information requested for legal purposes.
Both customer and consultant has the right to access, modify, and delete their data. In the event where the customer or consultant asked to delete their data Shorrli has the right to keep some of the data the doesn’t have any identifiable information relating to the customer or consultant (i.e., Number of consultations done, Average length of consultations, etc.). Additionally, if the customer or consultant has asked to delete their data, the user profile will be deactivated and deleted.
Customers and consultants shall use the contact us page on the website to contact Shorrli regarding any request or inquiries for the data collection or the privacy policy.
Shorrli has the right to amend this document at any time without any notice to the consultant or the customer.